Run your whole gym from one app
Memberships and Direct Debit, class bookings, door access, the shop and till, PT, leads and your own member app. One system, your brand, built inside a working UK gym.
Stop paying for five systems that don't talk
Pick the parts your gym needs. Everything shares one member record, so a sign-up, a payment, a booking and a door check-in all land in the same place.
Memberships & Direct Debit
Online sign-up with contracts, first payment by card, then Direct Debit. Freezes, upgrades and cancellations with approvals.
Classes & bookings
Timetable, booking windows, waiting lists and guests. Non-members can buy a class pass and book from your website.
Door access
Door rules by plan and age, card and phone check-in, and a clear reason when someone is refused.
Shop & till
Products, passes and PT packs, card reader and receipt printer at the desk, refunds and stock.
PT & coaching
Session credits, a live booking calendar, transformation programmes and freelance trainers.
Leads & website
Every enquiry from your website, phone and social in one chase list, with follow-up emails.
Marketing & messages
Email and in-app messages, member threads, reminders and campaigns from one inbox.
Heart rate & TV boards
Live heart-rate tiles, leaderboards and class screens on your gym TVs.
Team & rota
Staff rota, holidays, tasks and checklists, with clear owner, manager and staff permissions.
Finance & insight
Invoices, payments matched to your card reader and Direct Debit provider, Xero, and a members-at-risk list.
The right people in, at the right times
Your doors follow your memberships automatically, so nobody has to remember who has paid or which plan allows what.
- Rules by plan: opening hours per membership, off-peak plans, day passes and class passes that open the door only when they should
- Rules by age: junior hours (for example 16–17s weekdays until 9pm) and under-age members only with an adult
- Payment aware: a missed Direct Debit or an expired plan stops access straight away, and starts again the moment they pay
- Cards, fobs and phones: issue a card at the desk or let members use their phone; photos on file so staff can check who came in
- Clear refusals: staff see exactly why someone was refused (unpaid, frozen, outside hours, no photo) and can let them in with a reason logged
- Extra doors: studios and rooms with their own rules, and keypad codes sent to members who booked them
- Live door log: who is in now, busy times, and traffic-light status on every member profile
Every effort on the big screen
Members wear their own strap or watch; the gym TVs show everyone's heart rate and effort zone live, and the app keeps the history.
- Bring their own device: chest straps and armbands over ANT+ and Bluetooth, plus Apple Watch through the app
- Live class screens: tiles for each member with heart rate, % of max and coloured effort zones, on any TV or tablet
- Points and leaderboards: effort points per class, weekly and monthly leaderboards, challenges between members
- Reports after every session: time in each zone, calories and points, emailed and saved in their app
- Coach tools: class clock, timers and workouts on screen, with music from your playlists or members' requests
Everything a member needs, in their pocket
One app for joining, paying, booking, getting in and training, on iPhone, Android or the web.
- Join online, sign the contract and set up Direct Debit in minutes
- Book classes, PT and consultations, join waiting lists, add to their calendar
- Their membership card and door access on their phone
- Payments, invoices, freezes and upgrades without ringing the desk
- Heart-rate history, workouts with a video coach, nutrition with a barcode scanner, progress photos
- Chat with the team, rate classes, invite friends, and how-to guides with videos
- Push notifications for bookings, reminders and news
Your logo, your colour, your words
Upload your logo, choose your colour and call your memberships what you like. The app, the emails and the screens all follow.
Your gym's own app in the App Store and Google Play
Want more than a branded web app? We publish a native app under your gym's name and icon, so members search for you, not us.
- Your name, icon and screenshots on the App Store and Google Play
- Push notifications, Apple Health and wearables, camera for barcodes and photos
- Published under your own developer account, as Apple requires; we do the set-up and the reviews for you
- Updates arrive automatically as we add features, with no extra work for you
Proven on a busy gym floor, not in a lab
ActiveUs started as the app running a working UK gym, every day, with hundreds of members on Direct Debit. Every feature was asked for by a gym owner, front desk or coach.
system instead of separate booking, billing, door, till and CRM tools
members join, pay, book and get in without waiting for the desk
hosted in London, built for UK Direct Debit and UK GDPR
Start small, add as you grow
Every plan includes your branded app, setup help and UK support. Add single modules at any time.
Starter
For studios and small gyms, up to 250 members.
- Members, staff and roles
- Memberships & Direct Debit
- Classes & bookings
- Branded member app
Growth
For busy gyms, up to 600 members.
- Everything in Starter
- Shop & till
- PT & coaching
- Leads, website & marketing
- Finance & insight
Pro
For bigger sites and the full experience.
- Everything in Growth
- Door access & rooms
- Heart rate, TV boards & music
- Workouts, nutrition & body
- Team rota, phone & Xero
Moving over is our job, not yours
Demo
We show you the app with your own logo and colours.
Set up
We set up your plans, classes, staff and prices with you.
Move members
We bring your members, contracts and history across from your old system.
Go live
Members get your app and carry on paying without signing anything new where possible.
Good to know
Do my members have to download an app?
They can use your app on iPhone or Android, or simply open it in a browser and add it to their home screen. Staff use the same app on a phone, tablet or the desk computer.
Which payment providers does it work with?
Direct Debit through GoCardless and card payments through SumUp at the desk and online. Talk to us if you use something else.
Where is our data kept?
Each gym gets its own separate system and database, hosted in London. You own your members' data and can export it at any time.
Can I only take some of it?
Yes. Start with what you need and switch on more modules later. Anything you haven't chosen stays out of the way.
Is there a contract?
We offer monthly and 12-month options. Ask us for the details when we show you the demo.
See ActiveUs with your logo on it
Book a 30-minute demo. We'll show you the app branded as your gym and answer your questions.
Book a demo